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Clients

Client problem: This advertising Agency had leadership problems and lost direction.

Consulting solutions: Facilitated strategy workshop.

Client outcome: Client refocused with a new set of priorities and strategic direction.

Client problem: Established Accounting firm needed direction and cash flow.

Consulting solutions: Consulting meetings twice a month on a retainer for six months.

Client outcome: Operating & customer Services systems changed, New managers appointed, New marketing campaign, Staff training.

Client problem: This motorcycle maintenance retailer was not generating sufficient cash flow.

Consulting solutions: Facilitated a series of strategic conversations, Introduced accounting system, Introduced management coaching.

Client outcome: Client decided to expand into the QuadBike Hiring Business, against professional advice and ran out of cash.

Client problem: This large advertising agency had poor staff morale, limited strategic direction and leadership.

Consulting solutions: Interviewed key people, Facilitated a strategy workshop, Crafted a competitive business plan, Provided management coaching.

Client outcome: Staff grievances were aired, Company agreed a new strategic direction, New leadership styles were introduced.

Client problem: This software development company required strategic direction.

Consulting solutions: Facilitated a Strategic Conversation. Advice on anchor client negotiations.

Client outcome: New policy for Key Accounts management; Pricing strategy.

Client problem: New Business Launch.

Consulting solutions: Created a Business and Marketing Strategy.

Client outcome: Raised Corporate Sponsorship; Brand design strategy. PR & marketing campaign, with Local Government support.

Client problem: My client was insistent on purchasing this business to start a new juice bar franchise.

Consulting solutions: Completed a due diligence; Presentation to Buyer & Seller.

Client outcome:Convinced my client not to purchase this business.

Client problem: Established Franchise Group, unprofitable and no growth.

Consulting solutions: Completed market research survey; Facilitated strategy workshop; Drafted a Strategic Plan.

Client outcome: Client restructured franchise offering, Involved franchisees in new marketing plan; Improved stock levels and made cost efficiencies.

Client problem: Manufacturer & retailer of health products needed to create brand awareness.

Consulting solutions: Created new national marketing strategy.

Client outcome: New company brand identity and new products launched nationwide.

Client problem: New management team in this Radio & TV Broadcaster needed direction and fresh capital needed via SABC. Assistance in negotiations with the launch of MultiChoice TV.

Consulting solutions: Facilitated a strategy workshop with all key managers; Project managed and edited the creation of a Competitive strategy document and chaired implementation meetings. Advised management on negotiations with MultiChoice.

Client outcome: Interim management team was able to get staff focused and productive after past management team removed, Senior Managers were given clear objectives and responsibilities, Corrupt practices were identified and removed, A new PR strategy changed public perceptions.

Client problem: Well established, family owned manufacturer was losing market share and profitability.

Consulting solutions: Created and implemented a strategy that: Introduced Key accounts selling; Appointed new sales agents nationwide; Introduced sales training; Appointed new National & Regional Sales Managers, Introduced a new marketing information system, Launched new products into retail chain stores, Appointed new advertising agents, Introduced trade marketing promotional cycle deals and Changed pricing strategy.

Client outcome: Increased turnover by more than 30% in two years, to exceed R120 mill. Increased profitability by increasing unit sales of Tobacco. Increased margins on Snuff by 15% and made a 7% profit out of selling Branded Carrier bags nationwide. Customer service improved dramatically.

Client problem: National franchise operator of Mexican Restaurants needed to trade profitably and start new franchise systems simultaneously.

Consulting solutions: Facilitated strategic conversations, Created a marketing strategy, Visited and reviewed performance of each franchisee outlet, Drafted reports to facilitate operational changes, Created a business plan for a new Franchise system, Created a marketing strategy including a new company identity and brand strategy, Developed an advertising & promotion strategy.

Client outcome: Both the Client’s franchise systems consolidated into business models that enabled them to create Free cash flow each month. The client sold business plan to a listed company for more than ten times what it cost them.

Client problem: This Internet Cafe was owned and operated by two serial entrepreneurs who were building and selling this business.

Consulting solutions: Facilitated a series of strategic conversations, Created a strategy map, Consulted on getting the business ready for sale, Valued the business, Negotiated sale with buyer and drafted sale agreement.

Client outcome: Sold the business at the price the client wanted.

Client problem: Established national franchise operator was not generating sufficient free cash flow.

Consulting solutions: Facilitated a series of strategic conversations, Visited all franchisees in a problematic region. Created a business strategy, Reduced fixed overheads, Introduced coaching for management.

Client outcome: This franchise group downsized and survived a difficult period, to grow again later, but slower.

Client problem: This client wanted to launch a catering company.

Consulting solutions: Facilitated a strategy workshop, Created a strategy map, Retained to provide advice on implementing the strategy.

Client outcome: The company launch and first three months of trading were hugely successful. Unfortunately, my client’s husband was then offered a promotion in another city and the catering business was subsequently closed.

Client problem: This Fuel Management Information system company was unprofitable and was short of cash.

Consulting solutions: Facilitated a few strategic conversations, Advised on negotiations with Anchor client, Created a strategy to reduce costs and generate cash. Coaching provided for the owner / manager.

Client outcome: Service levels to the Anchor client improved and costs were reduced.

Client problem: This School Adult Education Unit was large, but costly. It needed to generate more income.

Consulting solutions: Facilitated a strategic conversation. The options available to the Adult Education Unit, after developing scenarios, were bleak.

Client outcome: Ultimately the School closed the Unit.

Client problem: The client wanted to emigrate.

Consulting solutions: Facilitated a strategic conversation, Project managed new systems and processes to get the business ready for sale. Drafted a prospectus and negotiated the sale of the business.

Client outcome: Client was able to emigrate after getting the sale price wanted.

Client problem: The owner manager of this established and growing Friendship website wanted to monetise this business which was on the Freemium business model.

Consulting solutions: Created a marketing strategy, Facilitated a strategic conversation about the owners life strategy. Client hired software developers to improve the websites functionality and loading speeds.

Client outcome: Client’s personal circumstances changed and disposed of the business.

Client problem: Two (joint MDs) and shareholders could not agree on the way forward as investor income was increasingly needed to fund working capital.

Consulting solutions: Franchise strategy; Strategy Consulting retainer; Facilitated strategy workshop, Created franchise Map; Corporate governance and new shareholder investment; Due Diligence; Raising Capital structuring and raising venture capital.

Client outcome: One MD bought the shares of the other, then proceeded to overtrade in imported refurbished computers and finally raised capital to purchase a larger retail competitor.

Client problem: This Care Home company, with poor systems, huge debts and poor governance, wanted to expand into new markets.

Consulting solutions: Facilitated a series of strategic conversations, Created a strategy map, Negotiated with creditors, Improved accounting and management information system, Management coaching.

Client outcome: Launched a new Estate Agency Brand, Improved working capital and introduced new systems.

Client problem: This book publishing company was losing market share and had working capital constraints to grow.

Consulting solutions: Conducted management interviews, Facilitated a series strategic conversations, Facilitated a competitive strategy workshop, Project managed and edited the composition of a business plan, Management coaching.

Client outcome: Succeeded in raising additional group finance to expand competitive position.

Client problem: This client had partnered with two separate software development companies to develop a new technology product. The companies were locked in a three way angry dispute over money and Intellectual property rights.

Consulting solutions: Facilitated a strategic conversation, Negotiated dispute resolutions between the parties, Advised on Governance issues.

Client outcome: With all disputes resolved my client was free to launch the product.

Client problem: This advertising agency client could not submit a creative proposal, as their retail bank client’s existing marketing strategy was inappropriate for their target audience.

Consulting solutions: Completed feasibility report and audit of current marketing strategy.

Client outcome: The Agency was able to deliver their creative / design proposal to their retail bank client.

Client problem: This long established provider of business examinations was losing market share.

Consulting solutions: Facilitated strategic conversations, Facilitated strategy workshop, Market research, Staff interviews, Project managed and edited the development of a business plan, Developed a new brand identity, Introduced new marketing and PR campaign.

Client outcome: New branding and strategy to improve relationships with colleges, examiners and services providers nationally, improved market share.

Client problem: This established financial services company had lost a high court battle and were facing closure.

Consulting solutions: Negotiated with belligerent creditors, Retained as a management coach and advisor, Created Strategic plan, Created a PR strategy, Negotiated equity transactions.

Client outcome: Client traded successfully out of debt, bought new business premises, sponsored a football team and profited from equity purchases and sales.

Client problem: Market and competitor research, Created strategy for key accounts negotiations and beta tested new products in the region.

Consulting solutions:Retained as an advisor, Facilitated strategic conversations and Created mediation strategy.

Client outcome: Client regained and improved market share through niche promotions and targeted sales negotiations.

Client problem: This client practised as a tax advisor and had cash flow problems.

Consulting solutions: Retained as an advisor, Facilitated strategic conversations and Created mediation strategy.

Client outcome: Client completed post graduate degree, bought a large property to work from home and re-launched a new and now successful tax practice.

Client problem: This client owned a car wash franchise that wasn’t growing.

Consulting solutions: Facilitated strategic conversations, Retained as adviser, Provided divorce mediation.

Client outcome: Client merged his business with another into a bigger and more viable business.

Client problem: This website design company needed assistance to sell a controlling interest in the company to an overseas buyer.

Consulting solutions: Facilitated a strategic conversation, Advised client with negotiations and edited Heads of Agreement.

Client outcome: The equity sale was successfully negotiated.

Client problem: This client is a consulting Homeopathic doctor,who was starting to make and sell products.

Consulting solutions: Facilitated a strategic marketing conversation.

Client outcome: Client developed marketing material and a website and started selling products and remedies online.

Client problem: This established advertising agency was under performing and needed strategic direction.

Consulting solutions: Facilitated a series of strategic conversations, Created a strategy map and was retained to advise on the implementation. Interviewed new staff and negotiated new contracts.

Client outcome: Client’s business grew with new creative staff and new clients.

Client problem: This client was undergoing a divorce and was likely to lose her house and her established business.

Consulting solutions: Created a litigation and business strategy, Retained to provide management advice.

Client outcome: The client retained her house, business and reached a satisfactory financial settlement. She was later able to extend her property for rental income purposes.

Client problem: This is a client who wanted to launch a new estate agency.

Consulting solutions: Facilitated a series of strategic conversation, Created a strategy map, Interviewed new staff, Created a brand and content management strategy.

Client outcome: Client launched new business.

Client problem: A shareholder of a national food franchise license holder died and his widow could not reach agreement to sell the equity.

Consulting solutions: Facilitated a strategic conversation, Negotiated the retention of the country licence with the franchisor. Negotiated the share sale.

Client outcome: Widow was happy to receive a fair price and settle the deceased estate. The franchise raised new equity and opened new outlets.

Client problem: This client owned and managed a franchise group of party goods retail outlets that had working capital issues.

Consulting solutions: Facilitated a series of strategic conversations and advised on negotiations. Created a strategy map, Created product and pricing strategies.

Client outcome: The business was restructured, with unprofitable stores closing and new ones opening in high profile / footfall malls.

Client problem: This interior design and decorating company had limited free cash flow and needed working capital to grow.

Consulting solutions: Facilitated a series of strategic conversations, Created a strategy map and was retained to advise on the implementation. Advised on HR and pricing strategies.

Client outcome: The business more than doubled its turnover in twelve months.

Client problem: This magazine editor / publisher and event organiser had a cash crisis.

Consulting solutions: Facilitated a strategic conversation, Was retained as an advisor, Negotiated new working capital, new projects, litigation of debtors and a PR retainer for the client.

Client outcome: This client retained ownership of her home and her businesses.

Client problem: This client wanted to sell a portion of equity in their horse tack and riding saddlery.

Consulting solutions: Provided a Business Valuation and advice.

Client outcome: The client elected not to sell the shares as the sale price would not have raised sufficient cash to invest in another business.

Client problem: This established party plan marketing company owner wanted to emigrate with the business or to sell it prior to emigration.

Consulting solutions: Facilitated a series of strategic conversations, Created a digital marketing strategy. Developed a content management strategy.

Client outcome: The client improved her business over the subsequent two years and then sold it.

Client problem: This client developed a satellite audio guide for tourists and need direction to launch the business.

Consulting solutions: Facilitated a series of strategic conversations, Created a strategy map and advised on governance issues.

Client outcome: Client ran into technical difficulties with the product’s software.

Client problem: This Tech company needed direction to bring a new mobile survey application software to market.

Consulting solutions: Facilitated a series of strategic conversations, Facilitated a strategy workshop, Created a strategy map and advised on governance issues.

Client outcome: Application was developed and launched.

Client problem: This established telephone management company was trading unprofitably, encumbered large debts and had limited free cash flow.

Consulting solutions: Facilitated a series of strategic conversations, facilitated strategy workshop and a marketing strategy workshop, created a brand strategy plan and advised on governance issues. Advised and assisted with the launch of a new subsidiary company. Advised and assisted with key debtor and sales contract negotiations. Created a new company brand identity and new product pricing strategies.

Client outcome: Company was recapitalised and liabilities removed by debtor collections. New products and a new subsidiary business was launched.

Client problem: This client wanted to sell a family business they built as they wanted to relocate and retire.

Consulting solutions: Facilitated a strategic conversation, Business valuation, Heads of Agreement.

Client outcome: Client sold the business successfully.

Client problem: This client owned a subsidiary promotions company outside his city and could not manage the company remotely.

Consulting solutions: Created a customer service strategy, Facilitated the sale of the majority share of the equity.

Client outcome: The client retained a share of a trading company under new management.

Client problem: This client wanted to start a family business after retrenchment.

Consulting solutions: Created a Life Strategy; Completed a Due Diligence as part of a feasibility to purchase an established business. Created a strategy map to raise capital, Negotiated the purchase of the business on behalf of the client.

Client outcome: The client owned an established business (managed by his wife) and simultaneously supplemented his income with short term Electrical Engineer management contracts.

Client problem: This client wanted to open an independent family restaurant in a large and busy shopping mall, directly opposite a successful outlet of the largest franchise group in the country.

Consulting solutions: Created a business plan, Advised client to sell once launched successfully.

Client outcome: Client fortunately was able to sell soon after launch.

Client problem: This newly owned waste management company needed to integrate it’s new leadership and a new image.

Consulting solutions: Interviewed the recent seller who was to remain as a manager. Drafted a report of steps to follow. Created a brand strategy.

Client outcome: Company launched new corporate identity and new owner / manager increased his influence as the leader.